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Covid-19 Response Policy

Following an assessment of risk and in line with government guidance, this policy has been created to inform and advise members of the procedures put in place by the business in response to COVID-19. Please read and comply with the following information to help us minimise risk to our members, staff and all visitors to our site.

 

Our aim is to deliver the best possible service whilst doing everything we can to support social distancing and infection control, however please understand that no location can make a guarantee of eliminating the spread of COVID-19. Visitors are therefore asked to exercise common sense, awareness and compliance so that we are doing everything possible to adhere to all guidelines we have received.

 

Staff at SYNERGY have the authority to ask anyone who they believe poses a risk to the welfare of our members or staff, either in their actions or in deliberate defiance of our policies, to vacate the school. This policy sets out how we intend to progress with the services we offer and will be reviewed and updated as guidance and procedures change. We ask for your understanding and support while we adjust to a new way of delivering our service to you. We have worked with all necessary parties and carried out all actions that we feel are needed to safeguard everyone visiting our premises, however if you have any concerns or wish to highlight anything you feel is a potential issue, then we welcome direct feedback.

 

COMMUNICATION

We will update you on any factors affecting our service and response to COVID-19 at any point of change. The primary location for information on this policy and updates will be via our Website, App, Facebook Group Pages where you will find the latest version of this document. We will communicate with you via other channels such as Facebook pages, however please ensure you refer to the website, app, group pages as your primary source of information on this matter. This communication will include updates on this policy and any associated activities, such as last minute closures, timetable changes, and any unforeseen concerns.

 

ATTENDANCE & HYGIENE

In-house training

● Hand sanitiser is available for all and we encourage you to use it as often as necessary.

● Please do not visit if, in the past 14 days, you have displayed symptoms of COVID-19 or have been diagnosed or been in contact with anyone else who has been diagnosed or is displaying symptoms. Failure to adhere to this may result in the closure of classes. Please do not visit if you are in a demographic group that is considered vulnerable.

● Anyone displaying symptoms whilst on site may be requested to isolate and use PPE until they can leave the premises at their earliest possible opportunity.

● Anyone who presents with symptoms within 7 days of visiting the site should contact the person named at the end of this document so we can assess whether any further action is required.

● Please limit, where possible, the number of people visiting as spectators, e.g. only one parent/guardian and siblings only where no other childcare option is available.

● Members may be asked to wear socks & trainers during some classes.

● A cleaning and disinfection scheme is in place for the equipment used.

● Face coverings for spectators who are over 11 years of age where this will not negatively impact upon their physical or mental state. For more information on face coverings please visit: https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own/face-coverings-when-to-wear-one-and-how-to-make-your-own

 

CLASSES

● Class sizes have been reduced to allow the required social distancing and will be adjusted in accordance with any changes to government guidance.

● The timetable has been adjusted to ensure we have sufficient classes for students to attend and to provide 10-15 minute changeover time between classes. The timetable will be amended in accordance with social distancing guidelines and will be posted on our website, app and Facebook Group Pages.

● Classes must be booked in advance via the booking system provided. This can be accessed via our members booking link or via communication with our staff for non-members. Access to in-house classes will not be permitted without prior booking.

● To maintain social distancing, instructors will provide verbal guidance maintaining social distancing.

● The class attendance will be recorded by staff. Please arrive on time for your lesson, pre-dressed.

ACCESS & MOVEMENT

Where available, follow the one way system in place. Arrive for classes no earlier than 10 minutes prior to the start of your session. Please follow the ‘entrance / exit / direction’ signs as indicated; maintain social distance guidance at all times. If you require any alternative arrangements to the above, please contact us prior to your arrival. A QR scan for the is available for track & trace for each of our training venues, please use the NHS COVID-19 app if available.

 

EQUIPMENT

● No sharing of equipment.

● Wherever possible, bring and use your own pads and gloves; items are available for purchase through our online shop.

● If using club equipment, this is to be returned directly to an area assigned by the instructor for sanitisation at the end of the class. ● Do not bring excess equipment on site – sparring gear will not be required until full curriculum training can resume.

● For your equipment visit our ‘train at home’ page - search https://synergyma.wixsite.com/synergymartialarts/train-at-home-1

 

FACILITIES

We appreciate that the items addition to our training location may have additional guidance. We ask you to be mindful of others when entering and exiting the facility and using items such as toilets. Please arrive in uniform, ready for your class. Toilets are not to be used as a changing area. The changing rooms located within the facility may be used if absolutely necessary under the guidance of the facility operator.

 

SOCIAL DISTANCING

All staff and visitors are expected to adhere to the current government guidance on social distancing, following signage displayed around the building. We realise this poses a challenge for younger children and therefore ask that all parents/guardians take full responsibility for supervision of their children. No children under the age of 8 should be on the premises without a parent or guardian also on site and children under the age of 12 should be accompanied at least until they enter their class.

 

ONLINE CLASSES

We will continue to offer a limited timetable of online classes for those unable to return immediately. The timetable for these classes will be available via our website, app and Facebook Groups. These classes will be a mixture of live Zoom and Facebook Live sessions, allowing members to take full advantage of your membership package. The online timetable will be subject to demand and instructor availability. Other online training opportunities and courses may be available and information on these will be available in the app. Additional training content, drills, activities and video curriculum will be available soon through the app and upcoming dvd.

 

ADMINISTRATION

Where possible we will be operating a cashless payment system. Payments can be made by card in person (contactless where possible), over the phone and where possible via the online shop on selected items.

 

FIRST AID

Our first aid kits have been fully stocked including additional gloves for PPE. Treatment will be carried out by facility staff members initially. If we need to administer first aid, we will do so using PPE. It must be noted that in this situation social distancing may not be possible.

 

INSURANCE & RISK ASSESSMENT

We wish to assure members that by following procedures, guidance and risk assessments, our business insurance policies continue to be valid and the cover our members have to train remains fully active, subject to the member holding an up to date training license (activate upon your live membership). This cover is for training under instruction within the facility. For training undertaken online or outside our premises, please refer to our online training policy terms and guidelines (accessible via our website and Synergy Martial Arts Online Facebook Group), ensuring that personal cover is adequate for your own personal circumstances.

 

CONTACT

We will address any issues relating to the current COVID-19 situation with the highest priority. If you have any concerns about anything relating to this policy, your training or safety, please contact: Contact Name: Marcus Gelder, Synergy Martial Arts Contact Telephone Number: 07745650359 Contact Email Address: enquiries.synergyma@gmail.com Please note that this policy is in addition to all other policies, including Safeguarding and Health & Safety, but overrides any activities or actions that are deemed similar in nature for the duration that this policy is in circulation.

Policy V2 - Iss 12/10/20

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